Assistant Store Manager

Position Overview

Join Mountain Warehouse as an Assistant Store Manager at Tauranga Crossing in New Zealand, where your passion for retail and leadership will enhance our store’s success. This role focuses on motivating a high-performing team, managing daily store operations, and delivering exceptional customer experiences consistent with the Mountain Warehouse brand.

Key Responsibilities

• Co-lead with the Store Manager to cultivate a motivated and collaborative team environment centered on teamwork and shared goals.
• Drive staff training and development, fostering growth and expertise within your team.
• Ensure transparent communication and alignment across all team members.
• Maintain product knowledge to empower exceptional customer service.
• Manage daily operations, maintaining compliance with company policies and high standards of visual merchandising and store housekeeping.
• Conduct regular health and safety risk assessments to safeguard staff and customers.
• Participate actively in recruiting and retaining talented team members.
• Support achievement of sales targets and profitability through effective strategies and monitoring of key performance indicators.
• Oversee stock control and replenishment while implementing loss prevention tactics.
• Exemplify outstanding customer service, manage customer feedback, and foster community connections to enhance the shopping atmosphere.

Candidate Profile

• Devoted to delivering memorable customer experiences.
• Proven retail management leadership with ability to inspire and manage teams.
• Confident communicator adept at engaging both colleagues and customers.
• Focused on results, goal-oriented, and committed to meeting sales targets.
• Supportive, approachable, and trustworthy team player.
• Proactive with strong energy and commitment to task completion.
• Competent problem solver and decision-maker aligned with company policies.

Benefits

• Monthly performance bonus scheme based on achievable targets, supplementing base pay.
• 50% employee discount at Mountain Warehouse and Animal, plus biannual uniform allowance.
• Up to 20 annual leave days per year, assuming a five-day work week.
• Attractive colleague referral program.
• Employment in a stable, supportive, and well-established environment.
• Service longevity awards recognizing dedication and tenure.

Additional Information

Applicants must hold the legal right to work in New Zealand; visa sponsorship is not available for this position.