Shift Lead

About the Role

Join B&Q Banbury as a Shift Lead in a full-time permanent position working 36.75 hours per week, with an annual full-time equivalent salary of 2,709.50 plus pension benefits and 6.6 weeks of holiday. This keyholder role requires shift coverage between 7am and 10pm and involves overseeing store operations to provide a safe and welcoming environment for colleagues and customers alike.

Key Responsibilities

• Serve as the core leader managing daily store operations smoothly during your shift.
• Allocate colleagues’ duties effectively to maximize customer engagement and service quality.
• Act as the primary contact for both customers and team members throughout the shift.
• Maintain store safety compliance at all times.

Required Attributes

• Strong customer focus with a commitment to doing what is best for customers.
• A broad perspective on store functions, not limited to particular departments.
• Safety-oriented with keen attention to detail for recognizing compliance opportunities.
• A collaborative team player who enjoys interacting with colleagues.
• Energy and motivation to inspire others around you daily.
• Confidence and autonomy to make timely decisions benefiting customers.

Benefits and Inclusion

B&Q values diversity and inclusion, striving to create an environment where everyone feels welcomed and has equal opportunity to succeed. Benefits include an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, payroll giving, employee assistance programs, shopping discounts, and various wellbeing initiatives. Support is available for applicants needing reasonable adjustments during recruitment, and the company participates in the Disability Confident Scheme.