Divyanshu Gangwar

About

Technical Account Manager with 6 years of experience in enterprise client onboarding, API integrations, and SaaS/CPaaS implementations. Experienced in managing CXO-level stakeholders, driving technical adoption, and bridging customers with Product, Engineering, and Support teams.

Experience

• Technical Account Manager
  Anantya Communications Pvt. Ltd.
  Sep 2025 – Present
• Account Manager
  Ringpass Services
  Feb 2025 – Sep 2025
• Business Development Specialist
  Techsaga
  Jun 2024 – Feb 2025
• Business Development Manager
  Fortius Infocom
  Nov 2022 – Jun 2024
• Client Solutions Manager
  Uttar Pradesh Security Services
  Jun 2020 – Nov 2022

Education

• B.Tech
  United College of Engineering & Research
  Computer Science Engineering

Skills

• Salesforce
• ServiceNow
• Postman
• Swagger
• Stakeholder Management
• Zoho Books
• Odoo
• API Integration
• KPI Tracking
• Upselling
• SLA management
• Cross-selling
• REST APIs
• Escalation handling
• Client Onboarding
• WhatsApp Business API
• Customer Health Monitoring
• Freshdesk
• Implementation
• Technical account management
• Google Sheets Api

🗣️ Languages

• English · Fluent
• Hindi · Native