Manager, Payroll Services

Company Overview

Ease Entertainment Services, LLC is dedicated to fostering an inclusive workplace where every employee’s perspectives and ideas are valued and fearless innovation thrives. We support award-winning film, television, and commercial productions, aiming to transform back-office operations with a focus on security.

Role Summary

We are searching for a skilled Payroll Manager to lead our Payroll Services team. This leader will ensure precise and timely payroll delivery, maintaining high client satisfaction and acting as an expert resource for both payroll processing and systems. The role includes managing daily workflows, motivating staff, and consistently refining processes to meet service standards.

Key Responsibilities

• Oversee team workflow ensuring capacity meets standards and tasks are fairly assigned using data insights and performance evaluation.
• Deliver accurate payroll by managing team skills and workload, utilizing Salesforce effectively.
• Ensure adherence to policies and procedures, improving processes for added value and efficiency.
• Communicate with clients professionally, handling challenging scenarios as they arise.
• Act as the escalation point for payroll queries and client concerns, raising issues to senior management when necessary.
• Represent Payroll Services across departments to support collaborative initiatives.
• Hold accountability for team performance by providing clear leadership, guidance, and motivation.
• Promote ongoing employee development through coaching, training, and performance management.
• Support positive team morale and career growth satisfaction.
• Work closely with other payroll teams and participate in cross-functional projects.
• Maintain up-to-date payroll and leadership expertise, staying informed of policy changes to act as a subject matter expert.
• Undertake additional assignments and special projects as directed.

Qualifications

• 5 to 7 years of progressive experience in payroll or a comparable subject matter expertise.
• 1 to 3 years’ experience in managing direct reports.
• Bachelor’s Degree in Mathematics, Business Administration, Finance, or a related area.
• Familiarity with business intelligence tools such as Qlik, Tableau, and Salesforce.
• Excellent written and oral communication skills.
• Strong payroll processing knowledge.
• Demonstrated ability to coach and motivate team members.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, SharePoint).
• Ability to independently manage multiple projects with strong organizational and prioritization skills.
• Detail oriented with a commitment to quality deliverables.
• Analytical mindset to solve problems and identify root causes.
• Adaptable and flexible to meet critical deadlines.

Benefits and Perks

• Options for health, dental, and vision insurance plans.
• 401(k) savings with company matching contributions.
• Paid holidays, vacation, and sick leave.
• Participation in company equity programs.
• Access to Employee Assistance Programs and wellness initiatives.
• Opportunities for training and professional development.
• Annual performance bonuses and merit reviews.

Compensation

The salary for this position ranges from $95,000 to $110,000 annually and will be determined based on experience related to the role.

Diversity and Inclusion

We are an equal opportunity employer committed to diversity and inclusion, prohibiting discrimination based on multiple protected characteristics. We also comply with regulations regarding employment consideration for individuals with legal histories and ensure equitable hiring and employment practices across all aspects of employment.