Visual Merchandiser

About the Role

As a Visual Merchandiser at H&M in Prince George, British Columbia, you play an essential role in creating a compelling, consistently appealing shopping experience by implementing visual standards and commercial strategies. You'll be responsible for the store's visual, commercial, and styling executions aligned with established guidelines. Leveraging your knowledge of current trends and the competitive landscape, you'll equip and coach team members to ensure a superior customer experience.

Typical Duties

• Support the overall omnichannel customer experience by applying visual and commercial guidelines in-store.
• Act as a positive representative of the H&M brand during customer interactions.
• Plan and organize tasks in line with store activation plans, adapting to business priorities alongside Store Management and Area Visual Manager.
• Timely launch and upkeep of global campaigns and sale initiatives per H&M standards.
• Monitor garment maintenance and stock levels, providing feedback on inventory allocation.
• Analyze sales KPIs, identifying visual and commercial enhancement opportunities collaboratively with management.
• Implement actions to boost customer satisfaction aimed at meeting sales targets and budgets.
• Adhere to all operational, legal, and communication protocols within store operations.
• Maintain up-to-date knowledge of fashion trends, competitor activity, influencers, and styling theories to anticipate customer needs and enrich the in-store experience.
• Educate and inspire store teams about seasonal trends, fashion updates, visual and commercial changes, and in-store communications including price perception.
• Coach store teams to develop visual and commercial competencies to uphold high-quality product presentation.
• Promote and support daily best practices and routines to ensure consistent visual and commercial standards with sustained customer engagement.
• Onboard new staff, nurture talent, and organize continuous visual and commercial training sessions.
• Carry out visual and commercial design work according to commercial calendars, stock availability, and trend inspiration, ensuring window and in-store displays are engaging and meet branding standards.
• Maintain store layout, fixtures, lighting, and signage to optimize customer flow and highlight products effectively.
• Keep display materials and store fixtures in excellent condition while prioritizing sustainability.
• Ensure sufficient sales and promotional materials and maintain a clean, safe sales floor and back-of-house in compliance with security guidelines.

Who You Are

• A curious, creative individual with a proactive, solution-oriented mindset and excellent communication skills enabling effective collaboration.
• Fashion passionate with leadership capabilities, experienced in visual merchandising and commercial retail environments.
• Experienced in improving product presentation and commercial execution to increase store performance.
• Possess strong understanding of visual, commercial, and operational best practices and tools.
• Confident in analyzing sales data and taking appropriate actions based on findings.

Additional Information

Annual salary range starts from $43,867 to $49,350. Employees benefit from a 25% discount across various H&M Group brands including H&M Beauty, COS, Weekday, and others. Additional benefits comprise comprehensive health insurance, long-term disability, dental coverage, paid vacation and birthday leave, sick leave, participation in the H&M Incentive Program, and various wellness, family support, and retirement plans. Local perks may vary by region.

H&M Group values diversity and inclusion deeply and is committed to providing reasonable accommodations for applicants with disabilities. The company encourages applications from individuals of all backgrounds and experiences, fostering an equitable work environment. Cover letters are discouraged to maintain unbiased recruitment processes.

About H&M

H&M is a renowned fashion brand offering the latest on-trend styles and collaborations, emphasizing quality, affordability, and sustainability.