Accommodation Assistant

About Ballynahinch Castle Hotel & Estate

Ballynahinch Castle Hotel & Estate, a distinguished member of Relais & Chateaux, is eagerly searching for Accommodation Assistants to enhance our esteemed Housekeeping team. Our core focus is on people and delivering exceptional service. This opportunity appeals to dedicated individuals who either have experience in luxury hotel housekeeping or those wishing to explore other hospitality sectors. We provide excellent staff lodging and comprehensive benefits.

Role Overview

The primary responsibility is to maintain guest rooms and public spaces in immaculate condition aligned with the hotel’s high standards. You will ensure rooms are cleaned promptly with attention to detail and greet guests warmly to offer assistance.

Key Responsibilities

• Thoroughly clean assigned guest rooms according to the hotel's cleanliness standards.
• Report maintenance concerns promptly and handle guest requests efficiently.
• Maintain strict confidentiality and security of guest rooms.
• Execute duties with precision, speed, and dedication to task completion.
• Follow instructions accurately and adhere to safety guidelines, especially when handling cleaning chemicals.
• Ensure physical capability to perform all assigned tasks.

Compensation and Benefits

• Competitive salary determined by experience.
• Subsidised, high-quality staff accommodation.
• Professional and supportive working environment.
• Access to an Employee Assistance Programme.
• Meals provided during duty hours.
• Provided uniforms.
• Employee discounts on rates, outlets, activities, and complimentary access to onsite gym facilities.