Vaibhav Sharma (Eli xin)

About

IT support professional with experience in desktop, application, field IT, and infrastructure support across government, financial, and educational environments. Skilled in Windows/Linux support, remote troubleshooting, networking, hardware repair, and application support.

Experience

• IT Support Engineer
  Dreamway Computers
  Apr 2026 – Jul 2026
• IT Support Engineer
  MS Enterprises
  Dec 2024 – Nov 2025
• Field IT Support Engineer
  Exam Infrastructure & Field Technical Support, Delhi NCR
  Dec 2021 – Aug 2023

Education

• Senior Secondary (Class XII)
  National Institute of Open Schooling (NIOS)
  General · 2024
• ITI – Electrician Trade
  United Technical Institute, Delhi NCR
  Electrician / Vocational Trade · 2022
• Advanced Mobile & PC Repair Technician (Certified)
  Hi-Tech Institute
  Hardware Repair & Diagnostics · 2019

Skills

• Cybersecurity
• Technical Support
• Firewall Configuration
• Application Support
• Hardware Troubleshooting
• Network troubleshooting
• Hardware Repair

Courses & certifications

• Registration Certificate · 2026
• ITI – Electrician Trade · Government · 2022
• Advanced Mobile & PC Repair Technician · Hi-Tech Institute · 2019

🏆 Achievements & awards

• 10+ years of hands-on IT infrastructure experience across government, financial, and educational sectors

🎯 Hobbies & interests

• Cyber Security
• Technology
• Gadgets
• Content Creation
• Networking
• IT Infrastructure
• Government Sector Work
• Continuous Learning