Mona Ali Al-Harthi

About

Analytical Chemistry Master's graduate with experience in operations coordination, quality support, compliance monitoring, customer experience, and administrative functions across educational, healthcare, cultural, and public service settings. Strong in documentation, reporting, stakeholder coordination, and continuous improvement.

Experience

• Customer Experience Coordinator & Museum Narrator
  Emdad by Elm, Museum Project
  2025 – Present
• Field Monitor
  Nusuk
  2024 – 2024
• Data Entry Specialist
  Dubai Company
  2022 – 2023
• Marketing Specialist
  Dubai Company
  2021 – 2022
• Administrative Director
  Adham Medical Complex
  2020 – 2021

Education

• Master of Science in Analytical Chemistry
  University of Jeddah
  Analytical Chemistry · 2022 – 2026
• Bachelor of Science in General Chemistry
  Umm Al-Qura University
  General Chemistry · 2014 – 2018

Skills

• Data Analysis
• Leadership
• Critical thinking
• Problem Solving
• Emotional intelligence
• Auditing
• Public Speaking
• Scientific Writing
• Analytical Skills
• Reporting
• Research
• Data management
• Microsoft Office
• Record Management
• Team Coordination
• Process Improvement
• Operations Coordination
• CRM systems
• Compliance Monitoring
• Conflict Resolution
• Documentation Control
• Risk Awareness
• Customer Experience Management
• Quality Management
• Continuous Improvement
• Executive Support
• Stakeholder engagement
• Administrative Operations

Courses & certifications

• Tourist Guide Training · وزارة السياحة · 2026
• Volunteer Management in Museums · هيئة المتاحف · 2026
• Chemical Laboratory Safety
• English Language
• STEAM Education
• Innovation in Government Work
• E-Marketing
• HR Management Principles
• Small Projects Management
• Executive/Electronic Secretariat
• CIT Certificate
• First Aid

🗣️ Languages

• Arabic · Native
• English · Professional

🏆 Achievements & awards

• شهادت شكر وتقدير للعمل الموسمي بالحج ورمضان · 2024

  2026

🤝 Volunteering

• Saudi Red Crescent Authority · Volunteer · 2024

  Supported humanitarian and emergency initiatives and coordinated logistics for public health campaigns.