Solution Engineer (Pre-Sales)

About Zip

Zip offers an AI-driven platform designed to optimize enterprise procurement by seamlessly integrating teams, tools, and suppliers through intelligent AI agents. Trusted by major corporations such as T-Mobile, OpenAI, AMD, and Mars, Zip has facilitated over $500 billion in spending, helping clients save more than $8 billion. The team includes industry veterans from top tech and procurement backgrounds and is backed by prominent investors like Tiger Global and Y Combinator, boasting a $2.2 billion valuation.

Role Overview

As a Solution Engineer at Zip, you will serve as the main technical liaison during the pre-sales process, helping prospective clients understand how Zip’s solutions fit within their procurement, finance, and technology frameworks. Working closely with account executives and sales managers, you will foster collaborative relationships aimed at closing deals successfully.

Key Responsibilities

• Support sales activities by engaging directly with potential customers through discovery, demonstrations, and handling inquiries.
• Address follow-up questions and manage RFX and IT security questionnaires effectively.
• Collaborate closely with the sales team to achieve sales targets.
• Work with post-sales solutions consultants to ensure smooth handover and onboarding, aligning customer expectations with delivery.
• Provide valuable feedback on internal processes, product development, and competitive positioning to drive continuous improvement.

Required Qualifications

• Minimum of three years of experience in mid-market B2B solution sales within a dynamic environment.
• Ability to communicate effectively with audiences at all organizational levels, from individual contributors to C-suite executives.
• Strong business acumen and understanding of process workflows.
• Proficient in solution selling, clearly conveying the value proposition tailored to customer pain points.
• Excellent discovery skills to guide clients toward identifying needs and value pathways.
• Working knowledge of software integration concepts, including iPaaS and APIs.
• Strong problem-solving orientation specifically leveraging solution-based approaches.
• Technical troubleshooting capabilities and aptitude for quickly learning new technologies.

Preferred Attributes

• Experience with demonstration, implementation, or administration of ERP systems like NetSuite, Sage, Workday, or Oracle, as well as CLMs, GRC, procurement, or accounts payable automation tools.
• Background in procurement, fintech, or payment-related P2P tools.
• Educational or domain expertise in procurement, accounting, or information systems.
• Certified Public Accountant (CPA) credential is advantageous.
• Development or integration experience with REST APIs and middleware platforms.

Compensation

The role offers an On-Target Earnings (OTE) range from $140,000 to $170,000 annually, with exact compensation influenced by factors such as geographic location, relevant experience, education, and skills.

Benefits and Perks

• Equity participation in the startup.
• Comprehensive health, vision, and dental insurance coverage.
• Commuter benefits to assist with transportation expenses.
• Regular team-building events and social gatherings.
• Unlimited paid time off policy.
• Provision of Apple hardware and a home office setup allowance.
• Retirement savings plan (401k).

Work Culture and Diversity

Zip values ownership, transparent communication, a resilient underdog mentality, and accelerating innovation. The company encourages applicants from diverse backgrounds and is committed to fostering an inclusive work environment where everyone feels welcomed and empowered.