Pepkor Lifestyle

General Assistant

Pepkor Lifestyle

Lusaka, Lusaka Province, Zambia · Full Time

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Experience
1+ yrs
Salary
Openings
1
Posted
منذ يوم
Work mode
In office
Education
Grade 12 Certificate (NQF Level 4)
Resume
Required to apply

Where you'll work

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Job description

Role Overview

Pepkor Lifestyle seeks a dynamic and dependable General Assistant to become part of our store operations team. This position involves ensuring a clean, compliant, and well-presented store environment, while delivering outstanding service to customers and collaborating effectively with colleagues.

Primary Duties

  • Maintain cleanliness across kitchen, restrooms, and store areas daily, adhering to OHASA health and safety standards, while ensuring aisles remain tidy and displays safe.
  • Manage stock activities such as unpacking deliveries, replenishing shelves, performing stock counts, arranging promotional materials, applying suite treatments, and reporting any stock loss or damage.
  • Provide excellent customer service, assist in resolving customer concerns, and aim to surpass expectations aligned with the company’s service standards.
  • Efficiently prioritize daily tasks, foster positive work relationships, and proactively develop personal skills.

Qualifications & Experience Requirements

  • Hold a Grade 12 Certificate (NQF Level 4) or equivalent educational qualification.
  • Possess at least one year of experience working as a general worker.
  • Understand OHASA regulations, retail customer service principles, and internal store policies.
  • Demonstrate strong competencies in communication, time management, multitasking, attention to detail, interpersonal relations, and problem-solving.

Core Competencies

  • High attention to detail with a focus on quality.
  • Ability to collaborate effectively with others while adhering to ethical principles and values.
  • Resilience and calmness under pressure or challenging situations.

Why Work With Us?

Become part of a structured and supportive workplace culture that champions professionalism, accountability, and continuous personal development. This role offers a chance to enhance your skills while contributing to a team dedicated to excellence.

Minimum education

Higher Secondary (Class 12)

Industry

Retail

How they work

Communication Teamwork & Collaboration Problem Solving Attention to Detail Time Management Customer Focus Conflict Resolution Resilience

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