General Assistant
Lusaka, Lusaka Province, Zambia · Full Time
Be the first to apply
- Experience
- 1+ yrs
- Salary
- —
- Openings
- 1
- Posted
- منذ يوم
- Work mode
- In office
- Education
- Grade 12 Certificate (NQF Level 4)
- Resume
- Required to apply
Where you'll work
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Job description
Role Overview
Pepkor Lifestyle seeks a dynamic and dependable General Assistant to become part of our store operations team. This position involves ensuring a clean, compliant, and well-presented store environment, while delivering outstanding service to customers and collaborating effectively with colleagues.
Primary Duties
- Maintain cleanliness across kitchen, restrooms, and store areas daily, adhering to OHASA health and safety standards, while ensuring aisles remain tidy and displays safe.
- Manage stock activities such as unpacking deliveries, replenishing shelves, performing stock counts, arranging promotional materials, applying suite treatments, and reporting any stock loss or damage.
- Provide excellent customer service, assist in resolving customer concerns, and aim to surpass expectations aligned with the company’s service standards.
- Efficiently prioritize daily tasks, foster positive work relationships, and proactively develop personal skills.
Qualifications & Experience Requirements
- Hold a Grade 12 Certificate (NQF Level 4) or equivalent educational qualification.
- Possess at least one year of experience working as a general worker.
- Understand OHASA regulations, retail customer service principles, and internal store policies.
- Demonstrate strong competencies in communication, time management, multitasking, attention to detail, interpersonal relations, and problem-solving.
Core Competencies
- High attention to detail with a focus on quality.
- Ability to collaborate effectively with others while adhering to ethical principles and values.
- Resilience and calmness under pressure or challenging situations.
Why Work With Us?
Become part of a structured and supportive workplace culture that champions professionalism, accountability, and continuous personal development. This role offers a chance to enhance your skills while contributing to a team dedicated to excellence.
Minimum education
Higher Secondary (Class 12)
Industry
Retail