Client Partner - Cloud Managed Services

About the Role

Join a leading technology services firm dedicated to innovation and client success. As a Cloud Client Partner, your main focus will be to identify, develop, and close deals related to cloud managed services and outsourcing. Acting as a trusted advisor to clients, you will leverage consulting sales expertise to engage decision-makers across industries and tailor solutions that meet their unique needs.

Key Responsibilities

• Generate demand and drive sales of cloud managed service offerings by identifying client needs and articulating value.
• Address client concerns about adopting cloud managed services and balance sales efforts between current clients and new prospects.
• Collaborate effectively with regional teams, partners, vendors, and internal departments like Offer Management and Delivery to advance opportunities.
• Build and maintain long-term relationships with client leadership, delivering client-centric solutions informed by deep understanding of the managed services market and client industries.
• Design commercial proposals for managed services deals, negotiate contractual terms, mitigate risks, and ensure mutually beneficial agreements.
• Manage a sales pipeline with strategic plans targeting new logos, upselling, cross-selling, and client retention.
• Ensure accurate data reporting and lead account management to drive successful deal closures.
• Share best practices and knowledge internally to enhance the company’s service offerings and client awareness.

Required Skills and Knowledge

• Strong expertise in cloud infrastructure concepts and platforms including AWS, Microsoft Azure, and Google Cloud.
• Understanding of cloud services including managed services, support, consulting, and technical services with the ability to articulate their value to clients.
• Knowledge of IT infrastructure elements such as servers, storage, virtualization, and data centers.
• Familiarity with networking concepts in cloud environments and hybrid cloud architectures.
• Financial acumen to interpret statements, metrics, and negotiate profitable business deals.
• Legal knowledge to manage contract negotiations and address risks.
• Awareness of cloud security best practices like IAM, encryption, data protection, and compliance standards.
• Strong business acumen, problem-solving skills, and client-centric approach.
• Ability to independently identify opportunities and work collaboratively across teams.

Education and Certifications

• Bachelor’s degree or equivalent in a technical or sales-related field.
• Desirable certifications include Solution Selling, SPIN Selling, Scotwork negotiation skills.
• Relevant technical certifications such as Azure Fundamentals (AZ900), AWS Cloud Practitioner, VMware VTSP, or ITIL v3 or later are preferred.

Experience

• Proven success in selling complex managed services solutions to large enterprise clients, typically involving C-suite engagement.
• Experience structuring multi-year, profitable contracts.
• Strong track record of nurturing senior client relationships and networking within specialized domains.
• Comprehensive experience managing end-to-end sales, contracting, and legal processes.
• Deep knowledge of market dynamics and strategies for market penetration.

Workplace and Culture

This position is located onsite in Singapore with a hybrid working arrangement offered. The organization values diversity, inclusion, and equal opportunity, promoting a respectful environment free from discrimination and harassment.

Additional Information

Applicants are warned against fraudulent recruiters requesting payments or personal banking information; official communications will always come from authorized company email addresses.