Store Associate

Company overview

Majid Al Futtaim Holding is a major developer and operator across shopping malls, retail, communities, and entertainment in the Middle East, North Africa, and Central Asia. The group employs more than 43,000 people, generates revenues above US$ 11 billion, and operates in 18 countries. Its portfolio includes well-known names such as Mall of the Emirates, Carrefour, All Saints, Lego, City Centre, Abercrombie & Fitch, and Vox Cinemas. The organization’s purpose is to create great moments for everyone, every day.

Role overview

The Store Associate position is a hands-on, non-management role that combines responsibilities across the central cash office, commercial operations, and receiving. The role focuses on keeping shelf and warehouse areas organized, maintaining a clean and attractive product presentation, following the national planogram, and managing the resources needed to serve customers effectively. The role also supports the Central Cashier Office, Receiving, and Customer Service teams whenever required.

Key responsibilities

• Assist the receiving team with checking, accepting, and putting out merchandise.
• Help monitor and improve section margin, shrinkage, and waste levels.
• Make sure products are displayed correctly with accurate labels and pricing.
• Restock and organize shelves so the assortment remains balanced in terms of presentation, quantity, quality, and price range.
• Respond to customer questions, provide prompt support, and encourage sales while delivering good service.
• Support the Central Cashier Office by helping at the checkout counter with scanning and packing purchases.
• Spot slow-selling items and dormant stock, and help prioritize stock nearing expiry when relevant.
• Follow hygiene and safety rules set by the store, warehouse, and local authorities.

Requirements

• A diploma in Business Management or Administration is considered an advantage.
• Strong conversational English skills are required.
• Ability to handle multiple tasks efficiently.
• Between 1 and 3 years of experience in a similar retail environment is preferred.
• Comfort working in a multicultural workplace.

What we offer

• The chance to join a company focused on creating memorable experiences and spreading happiness.
• A friendly workplace with a positive team culture and an optimistic outlook for the future.
• Exposure to a diverse team of more than 45,000 talented colleagues working under a shared leadership model.

Additional information

This role is a full-time onsite position in Dubai, United Arab Emirates. It is a non-management retail operations role with duties spanning receiving, shelf replenishment, cash support, customer assistance, and compliance with store safety and hygiene standards.