Junior Admin

Role overview

Future Advisory is looking for a Junior Admin to support day-to-day office operations, client coordination, and internal team processes in Melbourne. The position involves a broad mix of administrative, client-facing, and back-office tasks, with exposure to workflow support, bookkeeping-related liaison work, and website or booking system administration.

Key responsibilities

• Arrange appointments and keep meeting room bookings organized.
• Handle mail received from the ATO, including both digital and physical correspondence.
• Sort, scan, and file documents accurately.
• Maintain client records and update details in internal systems.
• Support workflow coordination and assist with task tracking.
• Respond to calls, emails, and online enquiries from existing and prospective clients.
• Assist the accounting team by communicating with the ATO regarding payment plans, GIC matters, and penalty remission.
• Manage client onboarding from the initial stage through completion.
• Prepare letters for accountants as required.
• Oversee the backend of the website and the online booking platform.
• Send daily birthday reminders to the team.
• Coordinate with the marketing team on new joiners, and share monthly birthday and client reports.
• Support management with project-related tasks.

Additional information

This is a full-time onsite position based in Melbourne, Victoria, Australia. No stipend or salary details were provided in the source.