Warehouse Manager

Role overview

A Class Building Materials is seeking a seasoned Warehouse Manager to take charge of the Ravenhall site. This is a practical leadership position for someone with hands-on warehouse experience who can keep operations running efficiently while motivating the team.

What you will do

You will be responsible for the day-to-day running of the warehouse, covering everything from inbound receiving to outbound dispatch. The role combines operational oversight with active floor involvement, with a strong focus on safety, productivity, and team culture.

Leadership and operations

• Direct the full warehouse workflow, including receiving, picking, packing, and dispatch.
• Run daily start-up meetings, shift transitions, and operational updates.
• Coach team members and support their development to improve engagement and output.
• Track KPIs, productivity levels, and workflow patterns to identify and clear delays.
• Handle urgent operational issues such as delays, equipment problems, and changing priorities.
• Ensure all activities meet WHS requirements, Chain of Responsibility obligations, and site rules.
• Oversee the storage and handling of dangerous goods in line with compliance requirements.

Warehouse floor duties

• Work alongside the warehouse team as needed to support daily operations.
• Accurately pick, pack, and dispatch customer orders within required timeframes.
• Load and unload inbound and outbound freight safely and efficiently.

Inventory and documentation

• Keep stock records accurate and ensure ERP transactions are completed promptly.
• Investigate stock variances and resolve inventory mismatches.
• Prepare packing slips and shipping paperwork.

Customer service and communication

• Maintain a customer-first approach across all warehouse processes.
• Coordinate closely with Sales, Customer Service, and Operations teams to meet client expectations.
• Provide proactive updates on stock levels, order urgency, and operational challenges.

Additional responsibilities

• Plan rosters and staffing to keep daily operations running smoothly.
• Monitor labour expenditure and manage overtime usage.
• Lead safety checks and assist with incident reports and corrective actions.
• Support training and development for warehouse staff.
• Help plan operations during busy seasonal peak periods.

What the role offers

• A significant leadership opportunity within a growing Australian building supplies business.
• Freedom to influence how the warehouse is run day to day.
• A supportive team environment that values safety and strong performance.
• Opportunities for career growth as the business expands.