Facilities Coordinator

About the Client

Saltbox provides flexible workspaces that combine office space with warehouse suites, helping small online businesses handle the most challenging parts of day-to-day operations. Its members include small and mid-sized eCommerce companies across sectors such as fashion and apparel, health and beauty, entertainment, electronics, and household products.

About the Role

The company is hiring two execution-oriented Facilities Coordinators to oversee routine facilities activity across multiple sites in either the East or West region. The role is centered on keeping buildings operating smoothly by handling tickets, coordinating vendors, maintaining records, and supporting preventive facilities work.

This is a process-led position that values precision, timely follow-through, and efficient operations. Each coordinator will look after about 5–6 locations and serve as the main facilities contact for that region.

Responsibilities

• Act as the primary contact for facilities issues within the assigned region.
• Receive, prioritize, route, monitor, and close facility tickets.
• Work with vendors to resolve issues within expected timelines.
• Bring urgent or complicated matters to the Facilities Manager for escalation.
• Arrange vendors for maintenance, repair, and related service needs.
• Confirm that vendor work is completed on time and meets quality expectations.
• Track vendor details and help identify and source new vendors when required.
• Support 5–6 locations and assist in keeping each site running effectively.
• Contribute to preventive maintenance, organization, and improvement efforts.
• Coordinate with site teams to support smooth building operations.
• Keep facility documentation, vendor records, and site information current and well organized.
• Maintain straightforward and consistent documentation across all locations.
• Assist the Facilities Manager with reports, tracking, and project-related tasks.
• Help with larger facilities initiatives whenever needed.

Requirements

• Experience in facilities coordination, operations, or property management is preferred.
• Background in managing vendors and handling maintenance requests is preferred.
• Comfort using tracking tools, ticketing systems, or CRM-style software.
• Strong organizational habits and attention to documentation.
• Ability to follow repeatable processes and checklists.
• Clear written and verbal communication skills.
• Capable of working independently while escalating issues at the right time.

Success Looks Like

• Facility tickets and issues are handled quickly and accurately.
• Vendors remain responsive and are managed effectively.
• Locations stay organized, maintained, and supported in advance of problems.
• Regional facilities operations run efficiently with fewer escalations to leadership.