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- Herhangi
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- Açılışlar
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- Yayınlandı
- 18 saat önce
İş tanımı
Company Overview
Shine Logistics is a California-headquartered third-party logistics provider that offers dependable freight brokerage services across North America. Its team includes brokers, compliance specialists, dispatch professionals, and IT staff who work together to deliver complete logistics support for businesses of different sizes. The company combines North America-based sales coverage with offshore back-end operations to keep services efficient, cost-effective, and high quality. It also supports community-focused initiatives by directing a share of its profits to organizations that create meaningful impact.
Role Summary
This remote, full-time position focuses on freight brokerage and sales support. The person in this role will handle brokerage operations, nurture client relationships, coordinate dispatch activity, and keep accounts organized and up to date. The job also involves carrier negotiations, customer support, and making sure freight moves on schedule.
Key Responsibilities
- Oversee daily freight brokerage activities and related workflow.
- Develop strong working relationships with customers and maintain ongoing account contact.
- Coordinate dispatching and shipping activities to support smooth delivery execution.
- Negotiate terms and contracts with carriers as needed.
- Deliver responsive customer service and help resolve shipment-related issues.
- Track account details carefully and keep records accurate and organized.
- Contribute to timely shipment planning and delivery coordination.
Required Qualifications
- Solid understanding of freight brokerage and brokerage operations.
- Experience or capability in customer service and relationship management.
- Background in dispatching or coordination of shipping workflows.
- Ability to manage accounts and maintain detailed records.
- Strong verbal and written communication skills.
- Negotiation, analytical thinking, and problem-solving ability.
- Comfort working in a fast-moving remote setting.
- Exposure to transportation management systems or logistics software is an advantage.
- A bachelor's degree in Supply Chain Management, Business, or a related discipline is preferred.
Additional Information
The role is offered as a full-time remote position. The source did not specify salary, stipend, working hours, notice period, number of vacancies, start date, or application deadline.