Telecaller (Night Shift) - Website Campaign

Role summary

Adret Software Services Pvt Ltd is hiring energetic, goal-oriented Telecallers for a night-shift website campaign in Sector V, Kolkata. The role involves outbound calling, lead follow-up, appointment setting, and support for website development and digital service promotions.

Work details

• Location: Kolkata, Sector V
• Shift: 8:00 PM to 5:00 AM
• Openings: 6
• Experience required: 6 months to 8 years
• Compensation: As per industry standards

Role overview

The company is seeking candidates with strong communication skills, a persuasive approach, and hands-on experience in outbound calling and lead generation. Familiarity with email marketing and customer follow-up is also important for this position.

Key responsibilities

• Reach out to potential customers by phone and create qualified leads.
• Present website development and digital service offerings to prospects.
• Capture client needs and arrange appointments or consultations.
• Keep customer information and call logs accurate and up to date.
• Maintain contact with leads through phone calls and emails.
• Support email marketing efforts and handle incoming customer questions.
• Work toward daily, weekly, and monthly performance goals.
• Develop and preserve strong, positive relationships with clients.

Required profile

• Strong spoken communication and interpersonal ability.
• Prior experience in telecalling, lead generation, or customer support.
• Basic understanding of email marketing practices.
• Comfort with drafting emails and following up professionally.
• Ability to operate effectively in a night-shift schedule.
• Working knowledge of computers and CRM tools.
• Good persuasion and negotiation skills.
• English fluency is required; regional language skills are a plus.

Preferred background

Experience in website sales, digital marketing, IT services, or international campaigns will be an added advantage. Both graduates and undergraduates with relevant experience are welcome to apply.

Benefits

• Competitive salary package.
• Incentives and performance-linked bonuses.
• Opportunities for career advancement.
• Supportive and professional workplace culture.

Contact

Applicants may share their updated resume by email or get in touch by phone for further details.