Software Sales Engineer

About Foods Connected

Foods Connected is an award-winning SaaS platform facilitating supply chain management, quality control, trading, and planning for food retailers and companies. Trusted by ten of the world’s largest food retailers, our cloud-based software delivers real-time business insights and operational control to our users.

Role Overview

We are seeking a Software Sales Engineer to join our team in Belfast. This role entails understanding client needs and showcasing how our software addresses them effectively, collaborating closely with the Commercial Sales team, and conducting product demonstrations globally. Proficiency in SaaS product demos and a keen interest in food industry challenges are vital.

Key Responsibilities

• Engage in pre-sales discovery calls to grasp customer needs, focusing on new clients and upsell opportunities with existing ones.
• Develop tailored demo plans that translate client requirements into relevant software solutions.
• Construct and deliver personalized software demonstrations, often using client data under confidentiality agreements.
• Provide continuous technical support post-demo, including answering queries and creating brief explainer videos.
• Draft technical proposals, RFIs, and RFPs aligned with customer demands; maintain a current repository of technical responses.
• Collaborate with Product Marketing, Implementation, and Product teams to enhance demo content and support upsell initiatives.
• Stay informed of Foods Connected product features, advancements, food industry regulations, and technology trends to maintain expert positioning.
• Establish credibility with prospects through comprehensive product knowledge and industry understanding.

Qualifications and Experience

• Bachelor’s degree in a related discipline or equivalent practical experience with at least 2 years in a comparable role.
• Minimum two years’ experience demonstrating SaaS platforms and contributing to technical sales proposals.
• Background in software and/or food industries is preferred.
• Familiarity with AI technologies and their integration in SaaS environments, along with ability to communicate AI-driven business benefits.
• Experience with sales qualification frameworks such as MEDDPICC, BANT, or SPIN.

Technical Expertise

• Proficient in Microsoft 365 Suite (Excel, PowerPoint, Word).
• Experienced with HubSpot or similar CRM tools.
• Understanding of product functionalities and industry gaps in food retail/manufacturing software solutions.
• Knowledgeable about AI-driven SaaS features and their value to customers.

Core Competencies

• Customer-centric mindset ensuring responsiveness and business growth.
• Accountability and integrity in delivering high-quality performance.
• Effective communication and collaboration skills to build strategic relationships.
• Innovative approach with analytical skills and resilience to develop impactful solutions.

Benefits

• Competitive salary package.
• Private healthcare coverage inclusive of dental and vision care.
• Company-sponsored pension plan.
• Generous leave entitlement comprising 25 vacation days, 10 public holidays, and your birthday off.
• Wellness initiatives including yoga and circuit training classes.
• Annual CSR day to support your chosen causes.