Creative Operations Manager

About UsStio® is an omni-channel mountain brand that designs, develops and sells beautiful, functional, and innovative apparel, footwear and other accessories infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, Stio draws inspiration from the surrounding Teton Range and offers product via Stio.com, catalog, B2B and its Mountain Studio® retail locations.We live and love mountain life, and as such see ourselves as caretakers of the resources that provide it. We are proud partners of Protect Our Winters and the Conservation Alliance among many other organizations. We have a strong preferred materials platform, use Bluesign® approved textiles wherever possible, audit our supply chains for best practices, and operate our workplaces responsibly.We think that outside is the best side and that you can't improve on nature. It's good for mind, body and soul, and it's our responsibility to help enable access for all people, regardless of race, gender, beliefs, background or ability. We strive for inclusion at Stio and in our local and national communities.YOUR ROLEThe Creative Operations Manager is the organizational engine behind Stio's creative function, the person who makes sure great work gets made efficiently, consistently, and on time. This role owns the systems, workflows, and processes that keep the creative team running at full capacity across every season, channel, and workstream.Reporting to the Associate Creative Director, you will partner closely with Brand, Performance, E-commerce, Retail and Product teams to manage the full creative project pipeline, maintain asset and resource workflows, and ensure Stio's growing library of creative assets is organized, accessible, and channel-ready. This is a role for someone who takes genuine pride in building the machine and keeping it humming.Your ResponsibilitiesProject & Traffic ManagementOwn the creative team's full project pipeline from brief intake through final delivery. Managing priorities, timelines, and stakeholder alignment across every workstreamBuild and maintain detailed workback calendars across seasonal campaigns, product launches, channel executions, and evergreen creative needsServe as the primary coordination point between Creative and cross-functional partners including Brand Marketing, Digital, E-commerce, Retail, and ProductFacilitate project kick-offs, weekly check-ins, and milestone reviews with clear agendas and action-oriented follow-upsTrack and communicate project status, team bandwidth, and key deadlines to creative leadership; surface roadblocks early and help resolve themPartner with the go-to-market team to ensure creative production timelines ladder up correctly to seasonal launch datesProcess & OperationsOwn, maintain, and continuously improve Stio's creative workflow systems including Asana project architecture, intake processes, and team operating rhythmsEstablish and enforce consistent brief standards, ensuring clarity and completeness before work begins to reduce revision cyclesLead creative capacity planning. Balancing workload across the team, setting realistic expectations, and advocating for the team's bandwidthIdentify process inefficiencies and implement solutions that bring structure and consistency to how work moves through the creative functionChampion adoption of AI tools across the creative team. Identifying opportunities to streamline production, automate repeatable tasks, and improve output qualityAsset & Resource ManagementOwn Stio's Digital Asset Management platform (Bynder) overseeing asset organization, taxonomy, standards, and team adoptionEstablish and maintain DAM governance: naming conventions, metadata standards, folder architecture, and asset lifecycle managementEnsure seasonal creative assets are properly organized, tagged, and accessible to cross-functional stakeholders and channel teams in a timely mannerCo-manage relationships with external freelancers, photographers, and creative vendors — coordinating contracts, timelines, and deliverablesTrack and process vendor and freelancer invoices accurately and on time, in partnership with ACD and other key stakeholdersStrategic SupportPartner with the Associate Creative Director on seasonal planning, resource allocation, and team capacity strategyContribute to post-project retrospectives and lessons-learned sessions translating insights into process improvementsBring a data-informed perspective to creative operations: tracking on-time delivery rates, revision cycles, and team throughput to inform continuous improvementSupport onboarding of new creative team members and partners into Stio's tools, workflows, and operating standardsYour Skills And Experience3+ years of experience managing creative or marketing workflows, ideally within an in-house creative team, brand, or agency environmentProven track record of building and maintaining project management systems. You've designed the process, not just followed itProficient in Asana or similar; experienced in building project architecture, templates, and team workflows from the ground upHands-on experience with a Digital Asset Management platform (Bynder strongly preferred); comfortable owning DAM governance and driving team adoptionFluent with AI tools and actively curious about how they can improve creative production workflows. You're not waiting to be told, you're already experimentingStrong brief-writing instincts. You know what makes a brief clear enough to actually brief from, and you're not afraid to push back when it isn'tClear, confident communicator who can translate strategy into process and process into action across creative and non-creative stakeholdersHighly organized, solutions-oriented, and calm under pressure, the kind of person who steadies the room when priorities shiftComfortable holding the team accountable without micromanaging; skilled at keeping momentum through a creative personality mixExperience working with consumer-facing brands in apparel, outdoor, lifestyle, or adjacent categories preferredGenuine affinity for mountain lifestyle and the values that drive the Stio brandCommitment to our company mission, vision, and valuesTHE FINE PRINTMust be able to work in a stationary position 75% of the work day Medical, Dental Vision plansCompany Paid Long Term DisabilityEmployee Assistance Programs401k with MatchGenerous paid time off policiesGear test, perks and moreWe provide competitive compensation packages, inclusive of base pay, incentives and benefits. The base salary range for this role is $65,000-$75,000. It would not be typical for someone to be hired at the top end of the range for the role, as actual pay will be determined based on several factors including experience, skills, and qualifications.This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.Please mention the word **WONDEROUSLY** and tag RMmEwMTo0Zjg6MWMxODo4ODc5Ojox when applying to show you read the job post completely (#RMmEwMTo0Zjg6MWMxODo4ODc5Ojox). This is a beta feature to avoid spam applicants. 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