Client Liaisoning & Billing Assistant

Role Overview

This full-time, on-site position focuses on coordinating client billing activities and supporting timely invoice approvals. The role sits at the intersection of site operations, client communication, and documentation control, with responsibility for helping ensure bills, variations, and related approvals move smoothly through the process.

Key Responsibilities

You will work closely with clients, consultants, site teams, and relevant officials to keep billing submissions accurate and on schedule. The role includes handling billing portals, following up on approvals, and resolving issues that can delay invoicing or payment.

• Coordinate with clients and consultants to secure prompt approval of bills.
• Stay in regular contact with the site team to ensure client bills are submitted on time in line with the BOQ and required supporting documents.
• Follow up on unresolved billing matters and support approval closure.
• Work with government authorities to obtain the required approvals and NoCs within the expected timeline.
• Partner with the site team and client for timely submission and approval of BOQ variations.
• Use client billing portals effectively and maintain accurate billing workflows.
• Check, prepare, and process client invoices within agreed deadlines.
• Handle billing questions, mismatches, and payment follow-ups with clients and internal stakeholders.
• Keep billing files, account statements, and supporting documents organized and up to date.
• Confirm billing figures, rates, contracts, and purchase orders before invoices are raised.
• Track pending receivables and support collection efforts when needed.
• Reconcile billing accounts and quickly resolve invoice-related discrepancies.
• Prepare periodic billing reports and assist management with financial analysis.
• Contribute ideas and support improvements that increase billing accuracy and efficiency.

Skills and Requirements

The ideal candidate should be comfortable with client coordination, invoice processing, documentation control, and follow-up-based work. Experience with billing portals and the ability to manage multiple stakeholders is important for success in this role.

• Hands-on experience with client billing portals
• Strong coordination and follow-up skills
• Understanding of BOQ-based billing and variations
• Invoice review and processing ability
• Attention to detail in billing data and supporting records
• Knowledge of contracts, purchase orders, and rate verification
• Ability to handle billing disputes and payment queries
• Basic account reconciliation and receivables tracking
• Report preparation and financial data support
• Process improvement mindset

Work Context

The job is based in the Greater Lucknow Area and requires working from the site/office location. No salary range, joining date, or application deadline was provided in the source information.