Non Voice Process Associate

Role Overview

This position is for a Back Office Executive in banking operations, focused on non-voice work within fraud, AML, and KYC-related processes. The role is suited to candidates who are detail-driven and interested in financial operations, compliance, and transaction review.

Key Responsibilities

You will handle back-office banking activities that support fraud detection, anti-money laundering checks, know-your-customer verification, and transaction monitoring. The job involves reviewing customer profiles, checking KYC documentation, identifying suspicious activity, processing banking requests, and assisting with fraud investigations.

In addition, you will work on payment-related processing, customer due diligence, accurate record maintenance, and other operational tasks that help maintain regulatory compliance and service quality. You will be expected to meet defined quality benchmarks and SLA targets while supporting overall process efficiency.

Candidate Profile

The ideal candidate should have strong analytical thinking, excellent attention to detail, problem-solving ability, and comfortable written English communication. Interest or prior exposure to banking operations, AML, KYC, fraud analysis, or financial crime prevention will be useful in this role.

Eligibility

Any graduate can apply.

Additional Information

This is a non-voice back-office role based in Hyderabad, India. The role is full-time and the compensation range provided is INR 5,00,000 to 6,00,000 per year.