Assistant F&B Supervisor

Role overview

The Assistant F&B Supervisor supports food and beverage operations by ensuring guests receive consistently high standards of food quality and service. The role is based in Dubai, United Arab Emirates, and involves hands-on supervision within a premium hospitality environment.

Key responsibilities

• Make sure customers are served food and hospitality that meet the highest quality expectations.
• Respond to safety issues promptly, including accidents and near-miss incidents, and carry out investigations while following EKFC safety practices to support a safer workplace and stronger compliance.
• Give team members clear direction on assignments, deadlines, and quality expectations so operations run smoothly and service standards remain high.
• Perform regular spot checks in lounge areas to confirm that food items and equipment match business requirements.
• Keep stock at appropriate levels based on current usage patterns and operational needs.
• Organize back-of-house spaces so they are efficient, practical, and designed to reduce breakage and injuries.
• Support roster planning and task allocation so every lounge area remains properly staffed and covered.
• Provide ongoing coaching on product knowledge and service sequence to improve service delivery and guest satisfaction.

Qualifications and experience

The position requires a diploma or an equivalent qualification. A bachelor's degree in a relevant discipline is preferred. Candidates should bring at least 4 years of experience in hospitality, including 2 years in a supervisory position within a 5-star setting such as a restaurant supervisor role. Prior exposure to luxury hotel operations and stand-alone restaurant operations is important, along with knowledge of food safety rules and hygiene standards.

Skills and working style

This role calls for strong spoken and written English, leadership ability, a proactive mindset, and a commitment to continuous improvement. The ideal candidate should be able to create personalized food and beverage experiences, manage multiple priorities, stay detail-oriented, and use Microsoft Office confidently. Accuracy in record-keeping, inventory handling, and following procedures is essential.