Sales Development Representative

About Clio

Clio is a worldwide leader in legal AI solutions, helping law firms and legal teams of all sizes operate with greater speed, efficiency, and security. The company’s mission is to improve the legal experience by supporting legal professionals and expanding access to justice.

Role Overview

Clio is looking for a highly organized and adaptable Sales Development Representative who performs well in a fast-moving, high-growth setting. The right person will be motivated to expand Clio’s customer base by advising potential clients on Clio Suite products. This role calls for confidence, clarity in communication, and a thoughtful approach to understanding prospect needs while building relationships across new accounts and segments.

Team Impact

The Sales Development Representative team plays a key role in creating demand for Clio’s products across prospective customers. The team works with new customers, provides practical guidance, uses strong commercial judgment to solve problems, and generates qualified opportunities for Account Executives that contribute directly to revenue growth.

Key Responsibilities

• Work MQLs across multiple segments.
• Build qualification capability for both outbound and inbound prospects.
• Manage daily call activity in the range of 50 to 70 calls.
• Partner closely with Account Executives.
• Raise product awareness, generate interest, and schedule demonstrations.
• Learn assigned territories or segments and use creative approaches to identify prospects and leads.
• Strengthen sales fundamentals through ongoing training and review.
• Adapt your approach to a changing sales environment.
• Understand client practice areas, differentiators, and technical needs, then communicate Clio’s value effectively.
• Prepare weekly qualitative and quantitative reporting.
• Keep all sales activity updated in Salesforce and meet daily KPI targets.

Candidate Profile

The ideal applicant has 1 to 2 years of sales experience, or comparable transferable experience, including cold calling. A strong interest in technology and cloud-based products is important, along with a competitive drive and a mindset focused on ongoing improvement. Interest in using AI to sharpen sales skills is also valued.

Preferred Background

Extra consideration may be given to candidates with sales training or experience at a leading technology or IT company, or prior experience in a SaaS environment.

Compensation and Benefits

The expected base salary for this position is CAD 52,500. The expected commission pay is CAD 22,500, and commission earnings are uncapped, so additional income beyond the stated amount is possible. Clio’s rewards package includes competitive pay, health benefits, dental coverage, vision insurance, a hybrid work setup, flexible time off with an encouraged 20 days off per year, a $2,000 annual counseling benefit, RRSP matching, RESP contribution, and a Clioversary recognition program with special milestones at 3, 5, 7, and 10 years.

Work Arrangement

This is a hybrid role. Local employees in Vancouver, Calgary, Toronto, Dublin, and Sydney are expected to work from the office at least two days per week. The location for this opening is Toronto, Ontario, Canada.

Additional Information

This role is for an existing vacancy. Clio is committed to diversity, inclusion, belonging, and equity, and encourages applicants from all backgrounds. Accessibility accommodations are available during the hiring process. The company also notes that it uses AI in recruitment to improve efficiency, while ensuring a human reviews AI-generated output and no automated hiring decisions are made. Official communication is sent only from @clio.com email addresses.