Principal - Program & Project Management

Role overview

This position is for a very experienced program leader to oversee large, complex initiatives from planning through execution. The role is based in Mississauga, Ontario, Canada, and the posted job title is Salesforce Project Manager. The successful candidate will bring 15+ years of program management experience and will be expected to guide delivery across multiple teams while keeping work aligned to business objectives.

What you will do

• Shape strategy and drive delivery for major programs so that outcomes stay aligned with organizational priorities.
• Build detailed project plans, timelines, and staffing/resource plans to support efficient execution.
• Work closely with cross-functional stakeholders to clarify scope, goals, and expected deliverables.
• Track program health, spot risks early, and put mitigation actions in place to protect delivery.
• Continuously improve the way program management is run, including methods and operating practices.
• Coordinate communication across several project teams and external partners to keep work moving smoothly.
• Provide expert direction on governance, compliance, and quality expectations.
• Coach and mentor project managers and team members to strengthen capability and professional development.
• Serve as the main contact for program stakeholders, managing communication and expectations.
• Handle planning work such as scheduling, budgeting, and resource allocation.
• Create contingency plans after assessing risks and likely project issues.
• Make sure milestones are delivered on time and quality standards are met.
• Partner with vendors, clients, and internal teams to solve problems and remove blockers.
• Support change management efforts and help teams adopt new processes.
• Prepare and share regular progress updates with senior leaders and stakeholders.
• Promote a team culture built on accountability and ownership.

Perks and benefits

• Medical coverage that includes medical, dental, and vision care.
• Health Care Spending Account.
• Short-term and long-term disability coverage.
• Life insurance.
• Annual vacation entitlement and other paid leave options.
• Maternity leave top-up pay.

Additional information

This is listed as a new vacancy. Compensation varies by location across Canada and is influenced by job level, relevant experience, skills, and education or training. Depending on the role offered, additional pay elements such as an annual performance bonus, sales incentive pay, or other variable compensation may also be part of the overall package. The compensation and benefits details shown were current at the time of posting.

Equal opportunity and accommodations

The employer is committed to workplace diversity and makes hiring decisions without regard to protected characteristics under applicable law. Accommodation support is available for applicants with disabilities or medical needs; requests can be sent to the provided accommodation contact so suitable arrangements can be made.