Management Representative

Company Overview

Dawn Motors Ltd is a long-established automotive business based in London, United Kingdom, with a focus on delivering dependable vehicles and customer-focused support. The company operates from its primary office at 1001 Newham Way and works with a broad customer base in the automotive field. It is known for emphasizing reliability, professionalism, ethical conduct, and lasting client relationships. Employees work in a structured setting that values accountability, ongoing improvement, and high service standards, with opportunities to develop within a fast-moving automotive market.

Role Overview

This full-time, on-site position in Ludhiana is centered on supporting day-to-day management functions and making sure organizational procedures and standards are carried out properly. The Management Representative acts as a link between leadership and frontline staff, helping monitor performance, prepare reports, and suggest ways to improve customer service and sales operations.

Key Duties

The role includes handling escalated customer concerns, working toward quick and effective resolution, and maintaining strong relationships with clients and business partners. It also involves assisting with policy implementation, supporting staff training efforts, and ensuring that service quality and compliance expectations are consistently met. Close coordination with sales and service teams is required to support business goals and contribute to a constructive workplace.

Qualifications

• Ability to engage confidently with customers and internal teams through clear communication and service-oriented interaction.
• Strong analytical ability to review information, build reports, and assist with management decisions.
• Background in sales, with enough understanding to work with targets and support sales activities.

Additional Information

This position is based in Ludhiana, Punjab, India. No salary, benefits, vacancy count, education requirement, eligibility details, or start date were specified in the source.