- 경험
- 1년 이상
- 샐러리
- —
- 채용 공고
- 1
- 게시됨
- 2주 전
- 작업 모드
- 사무실에서
- 교육
- 학사 학위
- 적임
- Candidates with a bachelor’s degree and strong English communication skills, along with familiarity with Microsoft Office and Excel, are eligible. Experience in customer-facing, warehousing, logistics, or manufacturing environments is preferred.
- 재개하다
- 신청 시 필수 사항
당신이 일하게 될 곳
직무 설명
About the role
This position is for a Team Lead in Operations at Amazon in Ludhiana, Punjab. The organization focuses on being highly customer-oriented and on continually improving the buying and delivery experience. The work environment encourages innovation, practical problem-solving, and a strong focus on performance, safety, and quality.
Role overview
The role centers on managing shift activities from a learning and operations standpoint, especially in fulfillment center environments where many processes are manual and involve a large associate workforce. The Team Lead is expected to guide associates so that customer expectations are met through standard work practices, while maintaining safety and quality standards.
Key duties
- Oversee day-to-day shift operations with a focus on learning and execution.
- Handle inbound and outbound functions.
- Understand job step instructions and follow standard operating procedures.
- Track associate productivity, quality, and safety, and provide coaching where needed.
- Monitor process queues and escalate issues through Andon when required.
- Carry out daily 4M and 5S audits for the assigned workstations.
Basic qualifications
- A bachelor’s degree is required.
- Strong spoken, written, and reading fluency in English is needed.
- Hands-on experience with Microsoft Office tools is required.
- Working knowledge of Excel is required.
Preferred background
- At least 1 year of experience in a customer-facing setting, warehousing, logistics, or manufacturing is preferred.
Additional information
Applicants who need a workplace accommodation or adjustment during the application, interview, or onboarding process may seek support through the company’s accommodations process. The posting is associated with ASSPL - Punjab - D35. Job ID: A10429204.