Market Development Representative

Company Overview

Docusign helps agreements move from paperwork to action. More than 1.5 million customers and over a billion people across 180+ countries rely on its solutions to speed up business and make everyday work simpler. Through its Intelligent Agreement Management platform, the company helps organizations capture and use critical agreement data that often sits unused inside documents, bringing it into business systems and turning it into actionable information. Docusign is known as a leader in e-signature and contract lifecycle management (CLM).

Role Overview

As a Market Development Representative, you will create qualified sales opportunities that move through the pipeline and support revenue growth across EMEA. This is an individual contributor position reporting to the Manager, MDR.

Key Responsibilities

• Source and develop new business opportunities and pipeline within an assigned territory.
• Plan territory coverage and outbound outreach strategy.
• Spend most of your time on multi-channel outbound prospecting to inform prospects about Docusign’s offerings and learn about their business needs.
• Build brand and product visibility in the UK and Ireland through regular email and phone campaigns.
• Set up high-value meetings for prospects with Account Executives.
• Maintain accurate prospect details in the CRM system.
• Balance cold calling, relationship building, sales process execution, and appointment setting.

Work Arrangement

This role follows a hybrid schedule, meaning work is split between office and remote locations. Access to an office is required, and the expectation is at least 2 in-office days per week, though this may vary by team. Docusign may adjust the designation based on business needs and applicable local law. The company uses job designations such as In Office, Hybrid, and Remote, and these are role-specific.

Requirements

• At least 1 year of relevant experience.
• Strong command of English.
• Background in sales cycles and solution-selling techniques.
• Hands-on experience with Salesforce CRM, Google Workspace, and similar core business tools.
• Ability to learn new technologies quickly in a fast-moving, AI-focused environment.
• Preferred: proven success in outbound sales or business development.
• Preferred: polished, confident, and professional verbal and written communication.
• Preferred: strong organizational ability.
• Preferred: familiarity with AI-supported sales, research, and productivity tools such as Gong, LinkedIn, Glean, Gemini, and NotebookLM.
• Preferred: BS/BA degree or equivalent professional experience.

Additional Information

Docusign says it is committed to trust, fairness, and equal opportunity for employees, customers, and communities. The company emphasizes honesty, inclusion, and open exchange of ideas, and states that every team member should have an equal chance to succeed and be heard.

Accommodation and Support

Reasonable accommodations are available for qualified individuals with disabilities during the application process. Religious accommodations may also be requested. For accommodation support, contact accommodations@docusign.com. If you run into technical or process issues while applying, you can reach the Talent organization at taops@docusign.com.

Applicant and Candidate Privacy Notice

The posting includes an applicant and candidate privacy notice section.