Assistant Manager - HR Programs

About Porter

Porter is working to transform urban logistics in India by combining technology with large-scale operations. Founded in 2014, the company has grown into a late-stage startup serving millions of customers across 21+ cities, and is supported by investors such as Tiger Global, Lightrock, and Sequoia.

The business focuses on solving practical logistics challenges — from enabling micro-entrepreneurs and truck owners to improving last-mile delivery for SMEs and enterprises. The work has direct operational impact and visible outcomes.

Porter places strong emphasis on user focus, accountability, and collaboration. The culture encourages fast execution, thoughtful decision-making, and empathy while working on ambitious problems at scale.

Role Context

This position is a high-ownership, high-visibility role within Porter’s People & Culture team. The Program Manager will partner closely with the Director - P&C to drive organization-wide people initiatives, including pulse surveys, performance-related programs, engagement efforts, and leadership reporting. The role functions as the main execution engine for P&C programs.

Key Responsibilities and Accountabilities

Program Management

• Lead the complete lifecycle of cross-functional people initiatives, including planning, tracking, and closing programs across engagement, L&D, HRBP, and internal communications.
• Develop and update program roadmaps, timelines, and governance structures.
• Prepare MRM and MBR presentations by collecting data, drawing out insights, and shaping leadership-ready summaries.
• Monitor decisions and action items through review cycles and follow up consistently with relevant stakeholders.

Data, Metrics, and Reporting

• Review people metrics on a regular basis, such as attrition, performance, and engagement scores.
• Translate raw information into clear insights and visual reports for P&C leadership.
• Create dashboards and reporting formats that improve visibility into program status, health, and risks.
• Handle pulse survey execution end to end, including design, rollout, response collation, and insight sharing.

Coordination and Stakeholder Management

• Act as the main coordination link between HRBPs, COEs, and business leaders.
• Identify risks early and help teams align so execution stays on track.
• Manage internal communication related to people programs, including timelines, progress updates, and rollout plans.

Problem Solving and Ad Hoc Priorities

• Respond quickly to unplanned priorities with a structured and organized approach.
• Build new processes and templates when needed to create clarity in ambiguous situations.

Background and Education

• MBA or PGDM in HR, Strategy, or General Management from a Tier 1 or Tier 2 institute is preferred.
• Graduation in any discipline is acceptable; candidates with an engineering background plus MBA are also welcome.
• Prior experience of 2 to 3 years in consulting, HR, strategy, or program management is a strong advantage.