Operations Coordinator

Role overview

Tranzit Group is an award-winning transport and tourism business operating across New Zealand. The Wellington Coachlines team is seeking an enthusiastic Operations Coordinator to help deliver a high-quality experience for drivers, clients, and passengers.

This is a varied position within a fast-moving environment that supports school transport, charter, tour, and cruise operations. The client base includes schools, the Ministry of Education, and cruise and tour operators. A strong focus on safety, service, and reliability is central to the role.

The hours may change depending on operational needs, and after-hours assistance may be required. This position also offers scope for career growth.

Key responsibilities

• Support day-to-day operations by handling a range of administrative and coordination tasks.
• Arrange fleet servicing and maintenance activities.
• Assist with bookings and prepare pricing quotes for services.
• Help with recruitment tasks and onboarding new employees.
• Monitor driver compliance and licence obligations.
• Contribute to incident handling, investigations, and complaint resolution.
• Help manage service delays so they are dealt with promptly and appropriately.
• Keep the staff noticeboard up to date.
• Provide after-hours support on a rotating roster.

What the employer is looking for

• A Class 2 or Class 4 licence.
• Willingness to obtain a P endorsement, with support available from the employer.
• Experience in operations, administration, or customer service, preferably within transport or passenger services.
• Strong verbal and written communication skills, including confidence when dealing with customers.
• Good numeracy and practical number skills.
• Well-developed planning, organisation, and multitasking ability.
• Comfort working under pressure in a busy setting.
• Confidence using computers and adapting to new systems; strong Excel skills are an advantage.
• The ability to build effective working relationships.
• A positive, collaborative attitude.

What’s on offer

• A busy and varied role where no two days are the same.
• A permanent, full-time position.
• Opportunities to develop your career within transport and tourism.
• A family-owned workplace with a close-knit, supportive team culture.
• Employee discounts through Tranzit companies and partner businesses.

Additional information

Applications are being reviewed as they come in, so early application is encouraged. For more details about the position, contact Ruth on 027 444 25282.

Successful candidates must pass a drug and alcohol screening and a police background check before employment starts.

Applicants must have New Zealand residency or a valid New Zealand work permit.

The organisation has nearly 100 years of experience in the industry, employs more than 2000 people nationwide, and is committed to sustainable, high-quality transport solutions supported by strong health, safety, and wellbeing values.

Applications close on 24 July 2026.