Administrative Assistant

About the Company

Plaza Premium Group is a global airport hospitality business focused on improving the travel experience. With more than 200 locations spread across over 60 international airports, the company delivers premium lounge services, airport dining, terminal hotel stays, and other travel support solutions to travelers around the world.

Role Summary

This position supports travel coordination and day-to-day office administration. The main focus is to organize flight and hotel reservations, assist with travel-related processes, and help keep office documentation and records in order.

Key Responsibilities

• Respond quickly and appropriately to urgent matters while maintaining professionalism and sound judgment.
• Protect confidential executive information and sensitive records at all times.
• Book and confirm flight reservations for staff and visitors.
• Manage hotel accommodation bookings and follow through on confirmation timing.
• Organize, maintain, and monitor office files, records, and related documents.
• Support travel coordination and general administrative activities.
• Keep documentation updated and ensure follow-up tasks are completed on time.

Ideal Background

• 3 to 5 years of experience in Executive Assistant, Personal Assistant, or Administration roles, ideally within hospitality, aviation, or a corporate setting.
• Bachelor’s degree in Business Administration or a related discipline.
• Strong organizational ability and solid time management skills.
• Clear written and verbal communication skills.
• Comfortable using MS Office tools, especially Excel, PowerPoint, and Outlook.
• Capable of handling confidential information with discretion.
• English is required; knowledge of additional languages is an advantage.
• May need to undertake occasional local business travel.

Company Overview

Founded in Hong Kong in 1998, the organization was built on the idea that airport lounge experiences should be available to more travelers, not only a limited group. Over nearly 25 years, the business has grown into four main areas: airport lounges, airport terminal hotels, meet-and-greet services, and airport dining concepts.

Alongside its own brands, the group also delivers airport hospitality solutions to airlines, alliances, and corporate clients globally, including names such as Cathay Pacific Airways, Singapore Airlines, and Lufthansa. It continues to expand through technology-driven offerings such as its Smart Traveler mobile rewards app, and remains focused on evolving travel services to make journeys better.

Additional Information

Travel arrangements and office support are central to this role. The job requires discretion, strong coordination skills, and the ability to manage multiple priorities under pressure.

Join Us

This role is suited to someone who enjoys administrative coordination, travel planning, and supporting smooth office operations in a fast-moving environment.