Operations Team Lead

Role Overview

This position is an operations leadership role in the healthcare diagnostics space with Thyrocare Technologies Ltd. The role centers on coordinating phlebotomist teams, managing daily operational flow, and ensuring service quality through structured reporting and process adherence.

Key Responsibilities

• Lead and coordinate phlebotomist teams to support day-to-day operations.
• Plan schedules and assign routes efficiently for field activities.
• Take ownership of escalations and resolve operational issues promptly.
• Prepare MIS updates and operational reports for tracking performance.
• Ensure strict compliance with SOPs and defined process standards.
• Support diagnostic appointment coordination and broader healthcare operations as needed.
• Handle team operations, process execution, and service coordination across the workflow.

Compensation Details

The role is associated with a monthly salary range of approximately ₹20,000 to ₹22,000, and another referenced profile benchmark mentions a CTC of ₹3 LPA in Mumbai. For candidates with 6 months to 2 years of experience, the expected range mentioned is ₹2.4 LPA to ₹3 LPA, with stronger compensation possible for those who have diagnostics or lab operations experience.

Skills Sought

Employers for this profile typically value team supervision, operations coordination, Excel-based reporting, healthcare coordination, strong communication, and escalation management.

Additional Notes

This opportunity is tied to healthcare operations and phlebotomist team management. Candidates with prior experience in diagnostics or laboratory operations may be considered more competitively.