IT Executive

About the Company

Mövenpick Hotel Doha is a contemporary 4-star luxury property in a highly convenient central location. It is designed with business travellers in mind and sits just 11 km from Hamad International Airport, a short distance from the business district, on Corniche Road opposite the Museum of Islamic Arts.

Role Overview

The hotel is looking for an IT Executive who is hands-on, solutions-focused, and technically strong to keep all property technology running smoothly. The position supports day-to-day hotel operations by maintaining IT infrastructure, assisting staff across departments, and protecting system stability, security, and data accuracy in a busy hospitality setting.

Key Responsibilities

• Keep all hotel technology running by supporting computers, servers, network hardware, telephony, and POS platforms.
• Respond to user issues and resolve hardware and software problems promptly.
• Set up, install, and configure IT devices and systems for both new joiners and existing team members.
• Track system performance and ensure operational efficiency across all IT assets.
• Put reliable backup processes in place and verify them on a regular basis.
• Apply IT security practices and help safeguard systems against unauthorized access and threats.
• Manage user permissions so access levels match each employee’s role.
• Liaise with external vendors for maintenance work, service support, and upgrades.
• Keep accurate records of systems, licenses, and configuration details.
• Provide basic IT guidance and usage support to colleagues when needed.
• Assist with IT budget preparation and management reporting.
• Ensure IT assets are stored and handled in a secure, controlled environment.
• Handle urgent IT incidents and provide support wherever operational continuity is required.

Qualifications

• Diploma or degree in Information Technology or a closely related discipline.
• Between 1 and 3 years of experience in IT support, with hospitality exposure preferred.
• Solid working knowledge of Windows environments, networking fundamentals, and hotel systems such as PMS and POS.
• Understanding of IT security measures and data protection requirements.
• Strong diagnostic, analytical, and troubleshooting ability.
• Effective communication and interpersonal skills.
• Comfortable working under pressure in a fast-moving environment.
• Service-minded with a strong eye for detail.

Additional Information

The organization promotes diversity and inclusion and is committed to hiring, developing, and advancing talent from varied backgrounds.

It also highlights a people-first culture where employees are encouraged to bring their individuality, grow continuously, and build a meaningful career in hospitality.

Employees are invited to be part of an environment that values learning, purpose, and innovation, while supporting personal and professional development.

The role sits within a global hospitality group that encourages creativity, growth, and a forward-looking approach to service.