E-Commerce Specialist

Company OverviewIGB INDIA PVT LTD NAGPUR is a growth-oriented business based in the Greater Nagpur Area, with a focus on innovation, operational excellence, and strong service delivery across its markets. The company values a lively, collaborative workplace where ideas, efficiency, and creativity are encouraged.Role SummaryThis is a full-time, on-site opportunity for an E-Commerce Specialist in the Greater Nagpur Area. The role centers on improving online sales performance, supporting customers, working with data to refine strategy, and partnering with the sales team to strengthen e-commerce operations.What You’ll DoTrack and manage the performance of online sales channels and e-commerce platforms.Respond to customer queries and help deliver a high standard of service.Review performance data and metrics to guide better decisions and improvements.Work alongside the sales team to support growth in e-commerce revenue.Monitor day-to-day platform activity and ensure smooth operational execution.Develop practical approaches to improve sales results and customer engagement.QualificationsHands-on knowledge of e-commerce operations, including online sales and platform handling.Strong ability to interpret data and performance indicators for decision-making.Customer service skills with a focus on positive client experience and satisfaction.Clear communication skills for working with customers, internal teams, and stakeholders.Basic understanding of sales concepts and methods that support revenue growth.Ability to work in a fast-moving retail environment and meet deadlines.Prior work exposure or certification in e-commerce or a related domain is a plus.A bachelor’s degree in Business Administration, Marketing, E-Commerce, or a similar field is preferred.Additional InformationNo stipend or salary details were provided in the source. The posting also did not specify the number of vacancies, start date, or application deadline.