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Customer Care Representative

CBH Homes

Meridian, Indonesia · Tempo pieno

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Esperienza
Qualsiasi
Stipendio
Aperture
1
Pubblicato
6 giorni fa
Modalità di lavoro
In ufficio
Requisiti di ammissibilità
Open to candidates who are positive, people-oriented, and able to work full time onsite in Meridian, Idaho. Applicants with homebuilding or construction experience may have an advantage, though it is not required.
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Dove lavorerai

Descrizione del lavoro

About the Role

CBH Homes is seeking a personable, solutions-driven professional to support homeowners during an important stage of their journey. This position is part of a fast-growing organization that emphasizes strong communication, collaboration, and outstanding homeowner service.

More than a standard customer care job, this opportunity is designed for someone who wants to build a career, contribute to a high-performing team, and make a meaningful impact through excellent service.

Key Responsibilities

  • Connect with homeowners and trade partners by phone and email to address questions and coordinate next steps.
  • Arrange repair appointments and track service requests through completion.
  • Assist with identifying practical solutions to common homeowner issues in a timely manner.
  • Work closely with several internal teams to make sure concerns are handled efficiently.
  • Provide every customer interaction with professionalism, warmth, and a service-first mindset.
  • Balance several priorities at once while keeping work accurate, organized, and detail-focused.

Work Location and Company Update

This is a full-time, onsite position based at CBH Homes’ headquarters in Meridian, Idaho, and it is open immediately.

The company is currently undergoing a major transition: a new headquarters is being built in Caldwell, Idaho, and this role is expected to relocate there in 2027.

CBH Homes also highlights competitive benefits and a well-known holiday celebration as part of its workplace culture.

Requirements

  • A positive outlook and excellent verbal and written communication skills.
  • Strong organizational habits with the ability to manage multiple tasks at once.
  • A calm, solution-oriented approach when dealing with problems or pressure.
  • Comfort working in a busy, fast-paced, team-driven setting.
  • Experience in homebuilding or construction is helpful, but not mandatory.

Benefits

  • Employer-paid health coverage at 100%, including medical, dental, and vision.
  • Competitive compensation.
  • Quarterly bonus opportunity.
  • Retirement plan options with employer matching.
  • Paid time off.
  • Annual performance and growth reviews.

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