CS Operations Lead 1 - CS

Role overview

This position is responsible for site-level administration and operational support, with a strong focus on employee experience, facility coordination, vendor management, and service quality. The role also involves handling special projects, transportation, engagement programs, and cross-functional coordination to keep day-to-day operations running efficiently.

Key responsibilities

• Manage the full range of general administrative activities for the site.
• Plan how space and resources are best used, including adjustments to existing premises where needed.
• Coordinate employee relocations, minor office changes, new office readiness, and office equipment requirements.
• Support employee engagement initiatives at the location.
• Help ensure the fitness centre operates smoothly.
• Take charge of event coordination and VIP visits at the site.
• Oversee business centre and pantry operations.
• Manage the continuous site Pooja arrangements and related logistics.
• Lead the Passion and sports club activities according to the annual calendar.
• Supervise sports and recreational facilities at the site.
• Introduce creative promotional activities for employees.
• Assist employees with school admission-related support.
• Make sure welfare items and giveaways are distributed on time.
• Review performance and MIS reports to identify gaps and drive improvement.
• Coordinate disaster management and emergency response activities whenever required.
• Support corporate-level initiatives and activities as needed.
• Manage projects and supervise or coordinate contractor work.
• Track vendor timelines and service quality closely, and ensure timely corrective action when needed.
• Maintain budget discipline and monitor spending.
• Maximise the use of company resources and facilities.
• Develop and implement service standards for administration-related processes in consultation with stakeholders.
• Handle special site projects.
• Ensure employee transportation runs smoothly, including buses, cars, golf carts, pool cars, and VIP cars.
• Maintain process compliance and efficiency across administration functions.
• Support strong coordination and integration across functions.

Experience and capability expectations

The role calls for someone with strong time-management skills, the ability to adapt to competing priorities, and a methodical approach to checking and validating information. The person should be a good listener, able to ask the right questions, and comfortable giving constructive challenge where data accuracy, performance improvement, safety, and cost considerations intersect.

Required background

Applicants should bring at least 10 years of administrative experience and 5+ years of experience with systems and SAP. Strong operational understanding, confidence in handling varied tasks, and awareness of security measures needed to keep the organisation running smoothly are important for success in this role.

Technical and functional skills

This role requires practical SAP knowledge, operational judgement, the ability to use systems to monitor information and trigger corrective action, and confidence in balancing safety requirements with performance and cost.

Additional information

This is a full-time, onsite role based in Junagadh, Gujarat, India. No salary, stipend, opening count, or start date was specified in the source.

Education requirement

No formal education qualification was stated in the source; however, the role description emphasises time management, listening, verification, and constructive scrutiny as key capabilities.