Inside Sales Associate

About the role

This position is for an Inside Sales Associate based in Bangalore at MediBuddy, a digital healthcare platform focused on making medical services easy to access for individuals and corporate users. The role is centered on phone-based customer engagement, lead generation, and sales conversion.

Key responsibilities

• Reach out to roughly 100 customers each day by phone, specifically users who have already downloaded the MediBuddy app.
• Stay connected with interested customers, nurture them through follow-ups, and convert those conversations into qualified leads.
• Guide customer preference by using an approved talk track and sharing relevant information about specialties and services.
• Ensure every interaction follows the defined process, quality standards, and operating procedures.
• Act quickly to resolve customer concerns and complaints so satisfaction levels remain high.
• Work toward both sales goals and daily talk-time targets.

Compensation and work schedule

The role offers a fixed annual pay of INR 4.5 LPA, along with performance-based incentives of up to INR 2.5 LPA, depending on target achievement. The work schedule follows a 6-day week with rotational weekly offs.

Who should apply

Candidates must have at least 1 year of work experience. The preferred background includes inside sales, telesales, outbound sales, or voice-based customer support.

Education and profile requirements

• Any graduate can apply.
• Applicants should have strong communication skills in English and Hindi.
• Good interpersonal ability, negotiation skills, and a strong customer-handling approach are important.
• The role suits highly motivated, target-oriented professionals with a proven sales track record.
• Team collaboration, relationship management, and the ability to accept feedback are also expected.
• Working knowledge of MS Office is required.

Additional details

There are 10 openings for this role. The expected joining date is immediate. The application deadline is 2026-06-29 23:59:59.

About MediBuddy

MediBuddy is a large on-demand digital healthcare platform in India that enables people to access a wide range of medical services anytime. It supports doctor consultations, medicine ordering, lab test bookings, wellness services, preventive care, fitness support, and hospitalization services through a broad network of healthcare providers. The platform also works with corporate clients to help employees access healthcare benefits.