Data Analyst

Company Overview

Brother is a global brand known for its home and office devices, sewing and crafting products, and industrial offerings. With more than 115 years of history, the company is recognized for award-winning printers, sewing machines, P-touch labelers, and related products. Brother Canada began operations in 1960 and has been active for over 65 years. Based in Dollard-des-Ormeaux, Quebec, it operates as a wholly owned subsidiary of Brother International Corporation, which is part of a larger global group founded in 1908 in Nagoya, Japan and active in over 30 countries.

Why Join Brother Canada

Brother Canada describes itself as a collaborative workplace shaped by Accountability, Authenticity, Excellence, and Boldness. The organization supports flexibility, teamwork, growth, and balance through options such as flexible hours, hybrid work, wellness support, learning opportunities, recognition initiatives, and employee discounts. It also emphasizes continuous improvement and a long-standing culture of challenging spirit while delivering a strong customer experience.

Role Summary

The Data Analyst reports to the Director, Analytics & Insights and is responsible for helping teams make faster, simpler, and better decisions using data and analytical methods. The role focuses on producing accurate, timely insights for operations and strategic work, supporting go-to-market decisions through performance analysis, and improving operational effectiveness. The analyst also partners with the analytics team to create and maintain tools and workflows that move and transform data across multiple platforms, while using automation and data science principles to strengthen decision-making.

In addition, this role involves working with stakeholders to understand business needs, converting those needs into technical specifications, delivering development work, testing solutions, handling ad hoc requests, carrying out standard data procedures, and keeping stakeholder expectations aligned. The position also includes building and improving reports and dashboards for business intelligence and identifying continuous improvement opportunities that strengthen customer experience.

Key Responsibilities

• Work with stakeholders to understand business goals and measure the performance of their initiatives.
• Collect requirements and prepare formal documentation.
• Draft statements of work that align stakeholders on methods, timelines, responsibilities, and deliverable formats.
• Create, improve, and maintain Tableau reports and dashboards.
• Design repeatable analysis approaches that produce reliable, statistically meaningful insights.
• Respond to ad hoc reporting and analysis needs.
• Share progress and updates through written communication.
• Develop data processes using Python and Pandas to clean, transform, and analyze information from multiple data sources.
• Investigate issues through root cause analysis and recommend solutions that can scale.
• Build, maintain, and improve ETL pipelines.
• Move databases from local environments into cloud data warehouses such as AWS and Azure Databricks.
• Refactor, deploy, and productionize ETL and machine learning models in virtual or cloud environments.
• Combine large datasets from multiple sources to support prescriptive and predictive analytics.
• Identify data quality problems and carry out quality assurance checks.

Requirements

• Bachelor’s degree in Business Administration, Economics, Computer Science, Analytics, Computer Engineering, Information Systems, Applied Math/Statistics, or a closely related field.
• Master’s degree such as an MBA, MSc, or MMA is considered an advantage.
• 1 to 3 years of experience in analytics.
• Hands-on knowledge of statistics and both quantitative and qualitative research methods.
• Strong ability to explain findings and communicate conclusions clearly.
• Experience working with large datasets from multiple sources using efficient database tools and methods.
• Ability to understand departmental needs and build strong collaborative relationships with technical and non-technical partners.
• Advanced proficiency in Python, SQL, and similar tools.
• Familiarity with machine learning libraries such as scikit-learn and TensorFlow.
• Experience with big data and data processing tools such as Apache Spark, Pandas, and Polars.
• Exposure to cloud platforms such as AWS and Azure, and development tools such as Git and Bash is an asset.
• Advanced working knowledge of relational and NoSQL databases, including MySQL, and the ability to write and manage complex queries.
• Working knowledge of Tableau.
• Strong attention to detail, self-direction, and efficient time management.
• Ability to adapt quickly in a changing environment.
• Comfort working under pressure and within tight deadlines.

Additional Details

This position follows a hybrid schedule of three remote days and two in-office days per week, subject to business needs. The role is based in Dollard-des-Ormeaux, Quebec, Canada.

Benefits

Brother Canada offers a broad benefits package that includes medical, dental, vision, and mental health support, along with access to financial advisors and fitness programs. Employees also receive flexible vacation, personal days, summer hours, and a company-wide holiday shutdown. Retirement support includes matching contributions, a TFSA, and mortgage-related benefits. Learning and development are supported through LinkedIn Learning, curated internal learning, tuition reimbursement, and personalized development plans. The company also recognizes employee achievements through events and its STAR recognition program.

Mission, Vision & Culture

The company’s mission is to live its “at your side” promise by simplifying and enriching the lives of customers, employees, and communities. Brother Canada aims to connect people and technology through products and solutions that improve the way people live, work, and create. Its culture is guided by accountability, authenticity, boldness, and excellence.

Work Environment

Brother Canada’s head office and distribution centre in Montreal’s West Island support functions such as Marketing, Sales, Customer Experience, HR, IT, Finance, and Supply Chain. The company also operates a sales office in Mississauga, Ontario, and a distribution centre in Richmond, British Columbia, serving its nationwide operations across Canada and the Americas.

Equal Opportunity

Brother Canada is committed to an inclusive workplace where individual differences are respected and varied life and work styles are welcomed. The company does not discriminate in employment decisions on the basis of race, colour, religion, sex, disability, or other protected characteristics.