Voice Process - Banking
Writer Information Private Limited
Mumbai, Maharashtra, India · Full Time internship
Bewerben Sie sich als Erste/r!
- Stipendium
- Stipend: INR 16,000 – INR 20,000 / month
- Dauer
- 3 months
- Start
- Sofort
- Stellenangebote
- 4
Only candidates who can join full time from office, start within the specified date window, commit to 3 months, and are based in Mumbai with relevant skills and interest may apply.
Über das Praktikum
About the internship
This internship offers hands-on exposure to voice-based banking support, with a focus on customer communication, issue resolution, and operational coordination. You will interact with customers over the phone, help with banking-related queries, and build practical experience in a professional banking environment.
Key responsibilities
- Respond to customer questions and handle concerns in a courteous and timely way.
- Place outbound calls to follow up on transactions and collect feedback about the customer experience.
- Record customer conversations and interaction details accurately in the internal database.
- Coordinate with the banking team to support smooth daily operations.
- Work with teammates to spot ways to improve customer service workflows.
- Use MS Office applications to prepare reports and review customer interaction data.
- Keep yourself informed about banking trends and regulatory updates so information shared with customers stays accurate.
Who can apply
This opportunity is open only to candidates who can commit to a full-time, in-office internship, begin between 1 June 2026 and 6 July 2026, and stay for 3 months. Applicants must be based in Mumbai and should have relevant skills and interest in the role.
Stipend
The stipend is INR 16,000 to 20,000 per month.
Perks
Selected interns will receive a certificate and a letter of recommendation.
About the company
Writer Information Private Limited is part of Writer Corporation and operates as a global IT and business process management enterprise. The organization provides digital solutions, business process services, secured storage services, and cloud and data services to more than 2,600 enterprises across India, the Middle East, and Africa, including major BFSI, healthcare, retail, FMCG, federal, and telecom companies. It is recognized as Asia's largest and fastest-growing records and information management service provider, delivering on-site and off-site services through 28 information management centers across 14 locations in India, the Middle East, and Africa.