Freight Broker

Company Overview

SOUTHSQUAR delivers logistics as a service (LaaS), combining technology, data, and hands-on operational support to provide outsourced supply chain solutions. The company helps businesses make their logistics simpler, more visible, and easier to scale by taking care of transportation, warehousing, and supply chain optimization.

Role Summary

This is a full-time, on-site opportunity for a Freight Broker in the Mohali district. The role centers on handling freight brokerage activity, ensuring smooth dispatch coordination, delivering dependable customer support, and building productive relationships with carriers and clients. You will also manage client accounts and help keep transportation operations aligned with customer expectations.

Key Responsibilities

• Oversee day-to-day freight brokerage operations.
• Coordinate dispatch activities and support transportation movement.
• Maintain effective working relationships with carriers and clients.
• Manage client accounts and work to maintain high satisfaction levels.
• Respond to customer needs with strong service orientation.
• Help ensure logistics processes run efficiently and reliably.

Required Qualifications

Applicants should bring a solid understanding of freight brokerage and brokerage operations, along with strong customer service and relationship management capabilities. Experience in dispatching or coordinating transportation services is valuable, as is the ability to handle client accounts and resolve issues effectively. Good communication, negotiation, organization, and problem-solving skills are important. Familiarity with logistics and transportation management software is also expected. Prior industry exposure or a relevant educational background will be considered an advantage.

Additional Expectations

The ideal candidate should be driven by results, focused on operational efficiency, and committed to helping clients succeed.