Application Support Engineer

About the Role

Westpac New Zealand is seeking an Application Support Engineer to help run and support the operational environment for the Balance Sheet Risk and Securitisation streams. The role focuses on the day-to-day operation of a high-performance computing platform used to measure, report on, and analyse balance sheet risk outcomes, including interest rate risk, transfer pricing, cost of funds, and hedge accounting for Treasury stakeholders.

Key Responsibilities

• Keep daily operations running smoothly and investigate as well as resolve issues when they occur.
• Support deployment activity through DevOps pipelines using Azure DevOps, Bitbucket, and Jenkins.
• Maintain clear, current documentation for systems and processes.
• Work with internal engineering teams in New Zealand and Australia, as well as external suppliers, to address and prevent incidents.
• Help ensure services consistently meet SLA commitments and comply with internal standards and policies.
• Partner with squad members to enhance the platform and deliver roadmap initiatives.
• Contribute as a collaborative team member in cross-functional work focused on quality and user experience outcomes.
• Support Power BI reporting and related enhancements.
• Participate in on-call support and occasional weekend work.

Requirements

• A bachelor’s degree in technology or a related discipline.
• Genuine enthusiasm for technology and solving technical problems.
• At least 2–3 years of experience supporting applications in a Microsoft-based environment.
• Exposure to some of the following tools and platforms is preferred: Control-M, Snowflake, SQL scripting, QRM Manager, SharePoint, Power BI, Power Platform, Dynatrace, PagerDuty, Splunk, HashiCorp Vault, Azure DevOps, Bitbucket, and Jenkins.

Perks and Benefits

• 4 weeks of standard annual leave plus 5 additional wellbeing days.
• Option to buy extra leave, up to 4 more weeks per year.
• Access to banking benefits, insurance discounts, and superannuation support.
• Learning and career development opportunities, including internal mobility.
• Recognition for high performers.
• School holiday subsidy to help balance work and family needs.
• 2 volunteer days each year.

About Westpac New Zealand

Westpac is focused on helping build a fairer and stronger New Zealand for employees, customers, and communities. With more than 160 years of history, the organisation is driven by its purpose to create better futures together. The company values individuality, supports growth, and aims to develop talent, encourage ambition, and help people bring their whole selves to work.

How to Apply

Submit your CV and cover letter to be considered. Westpac New Zealand welcomes applicants from all backgrounds and encourages people who are neurodiverse or living with chronic health conditions or disabilities to apply. Attitude and passion are valued alongside experience, qualifications, and capability.

Application Deadline

Applications close on 27 June 2026.